Provision of Services Regulations Summary Sheet for BRI Business Recovery and Insolvency

The following information is designed to draw the attention of interested parties to the information required to be disclosed by the Provision of Services Regulations 2009.

BRI Business Recovery and Insolvency

“BRI” and “BRI Business Recovery and Insolvency” are trading names of BRI (UK) Ltd, BRI (Northampton) Ltd, BRI (Coventry) Ltd and BRI (Milton Keynes) Ltd whose registered numbers are 04130230, 04682072, 04682073 and 04682077 respectively. Registered office addresses are all 100 St James Road, Northampton, NN5 5LF.

Licensing Body

L L Auburn, T E Guthrie and J W Rimmer are licensed to act as Insolvency Practitioners in the United Kingdom by the Insolvency Practitioners Association.

Rules Governing Actions

All IPs are bound by the rules of their professional body, including any that relate specifically to insolvency. The rules of the professional body that licences BRI Business Recovery and Insolvency’s IPs can be found at https://insolvency-practitioners.org.uk/regulation-and-guidance/. In addition, IPs are bound by the Statements of Insolvency Practice (SIPs), details of which can be found at https://www.r3.org.uk/technical-library/england-wales/sips/.

Ethics

All IPs are required to comply with the Insolvency Code of Ethics and a copy of the Code can be found at https://insolvency-practitioners.org.uk/regulation-and-guidance/.

Complaints

At BRI Business Recovery and Insolvency we always strive to provide a professional and efficient service. However, we recognise that it is in the nature of insolvency proceedings for disputes to arise from time to time. As such, should you have any comments or complaints regarding the administration of a particular case then in the first instance you should contact the IP acting as office holder.

If you consider that the IP has not dealt with your comments or complaint appropriately you should then put details of your concerns in writing to our complaints John Warburton, BRI Business Recovery and Insolvency, 100 St James Road, Northampton, NN5 5LF. This will then formally invoke our complaints procedure and we will endeavour to deal with your complaint under the supervision of a senior partner unconnected with the appointment.

Most disputes can be resolved amicably either through the provision of further information or following negotiations. However, in the event that you have exhausted our complaints procedure and you are not satisfied that your complaint has been resolved or dealt with appropriately, you may complain to the regulatory body that licences the insolvency practitioner concerned. Any such complaints should be addressed to The Insolvency Service, IP Complaints, 3rd Floor, 1 City Walk, Leeds, LS11 9DA, and you can make a submission using an on-line form available at www.gov.uk/complain-about-insolvency-practitioner; or you can email insolvency.enquiryline@insolvency.gsi.gov.uk; or you may phone 0300 678 0015 – calls are charged at up to 10p per minute from a land line, or for mobiles, between 3p and 40p per minute if you’re calling from the UK.

BRI Business Recovery and Insolvency are also authorised and regulated by the FCA, registration number 702532, to undertake debt adjustment and debt counselling.  Complaints relating to matters under our FCA authorisation can be referred to the Financial Ombudsman Service, Exchange Tower, London E14 9SR and you may be able to access their Alternative Dispute Resolution (ADR) system.  More information can be found on their website: (http://financial-ombudsman.org.uk/consumer/complaints.htm).

Professional Indemnity Insurance

BRI Business Recovery an Insolvency’s Professional Indemnity Insurance is provided by CNA Insurance Company Limited. This professional indemnity insurance provides worldwide coverage, excluding professional business carried out from an office in the United States of America or Canada, and any action for a claim bought in any court in the United States of America or Canada.

Applicable Law

The Courts of England will have exclusive jurisdiction in relation to any matters arising in relation to any acts or dealings of BRI Business Recovery and Insolvency.

VAT

BRI Business Recovery and Insolvency is registered for VAT under registration number 162 3483 16.